General terms & conditions

Terms and Conditions of Sweet Anna, established in Nijverdal

1. Common

1.1 These general conditions apply to all offers of Sweet Anna. The conditions for everyone accessible and recorded on the website of Sweet Anna. On request we send you a written copy.

1.2 By placing an order indicates you know that your delivery and payment agreement. Sweet Anna reserves the right to its supply and / or payment terms after the expiry date of the change.

1.3 Unless otherwise agreed in writing to the general or specific terms or conditions of third parties not Sweet Anna recognized.

Sweet Anna 1.4 guarantees that the product complies with the agreement and satisfies the offer below.

2. Delivery

2.1 Delivery takes place while supplies last.

2.2 Under the rules of the sale will remotely Sweet Anna orders at least within 30 days run. If this is not possible (because it ordered out of stock or no longer available), or for other reasons, delay, or an order can not or only partially implemented, then the consumer as soon as possible but no later than 1 month after placement of the order message, and he in that case the right to order free of charge and notice to cancel.

2.3 The supply of Sweet Anna will be presumed, be satisfied once the Sweet Anna delivered to the buyer once offered. By delivery at home is the report of the carrier, which includes the refusal of acceptance to complete the offer of proof of delivery.

2.4 All items on the internet site mentioned deadlines are indicative. The time limits are therefore not legally binding.

3. Prices

3.1 Prizes will be within the duration of the offer is not increased, unless legal measures are necessary.

3.2 All prices on this site are subject to pressure and typographical. For the impact of printing and typographical no liability accepted.

3.3 All prices on the site in Europe in Euro `s or British pounds and including 19% VAT.

4. View Term / right

4.1 If there is a consumentenkoop, under the Act sales Distance (Article 7:5 BW), the buyer the right (part of) the goods within a period of 7 working days without giving a reason to return. This does not apply to your request for articles and manufactured specifically for your ordered products. The period begins when the ordered goods have been delivered. If the buyer after the end of this term is not delivered to Sweet Anna has returned, the sale was completed. The customer is held prior to return, within the period of 7 working days of delivery notify in writing at Sweet Anna. The customer must prove that the goods are returned on time, for example by means of a certificate of mailing. Return of the cases should be in the original packaging (including accessories and related documentation) and in new condition.
If the business of the recipient are used, or encumbered in any way have been damaged, the right to dissolve within the meaning of this paragraph. With regard to what is specified in the preceding sentence shall Sweet Anna ensure that within 30 days after receipt of the return, the full purchase amount including the calculated shipping to the customer is refunded. The return of the goods is the sole responsibility and risk of the customer.

5. Data
5.1 If you place an order with Sweet Anna, your data in the customer base of Sweet Anna. Sweet Anna subscribes to the Person Act Records and will share your information with third parties.

5.2 Sweet Anna respects the privacy of users of the Internet site and ensures the privacy of your personal information.

5.3 Sweet Anna, in some cases use of a mailing list.

6. Guarantee

6.1 Sweet Anna ensures that its products meet the requirements of usability, reliability and service life as by the parties to the purchase reasonably intended.

6.2 The warranty of Sweet Anna comes to certain products in line with the manufacturer's warranty period. Sweet Anna is never responsible for the ultimate suitability of cases for each individual application by the customer, nor for any opinions regarding the use or application of the business.

6.3 The customer is obliged to receive the articles delivered directly to it. Where the articles delivered wrong, inadequate or incomplete, the customer (prior to return to Sweet Anna) these defects immediately in writing notify Sweet Anna. Any defects or faulty goods should and can look up to 2 months after delivery to Sweet Anna writing to be reported. Return of the cases should be in the original packaging (including accessories and related documentation) and in new condition. After commissioning of the absence, damage incurred after the absence of objection and / or sale after failing to do this right to claim and return completely deleted.

6.4 If the customer complaints by Sweet Anna founded in, Sweet Anna will at its option or delivered free of charge or replaced with the customer a written scheme of compensation measures, provided that the liability of Sweet Anna and therefore the amount of damages to be limited to a maximum on the amount of business, or (your choice of Sweet Anna) to the maximum in the case by the insurance of Sweet Anna amount covered. Sweet Anna Any liability for any other form of damage is excluded, including additional compensation of any kind, compensation for indirect damage or consequential loss or damage due to lost profits.

6.5 Sweet Anna is not liable for damage caused by intent or comparable conscious recklessness of staff.

6.6 This warranty does not apply if: A) and as long as the buyer to Sweet Anna is in default; B) the buyer has the goods repaired and / or modified or repaired by third parties and / or edit. C) the business exposed to abnormal conditions or otherwise be treated carelessly or contrary to the instructions of Sweet Anna and / or instructions on the container treated) the defects in whole or in part is due to requirements that the government or will make regarding the nature or quality of the materials;

7. Offers

7.1 Offers are free unless otherwise stated in the listing.

7.2 Upon acceptance of a voluntary offer by the buyer, Anna Sweet reserves the right to the offer within the period of 3 business days after receipt of such acceptance to revoke or declines to depart.

7.3 Oral Sweet Anna undertake commitments only after they are confirmed expressly and in writing.

7.4 Offers of Sweet Anna are not automatically reorders.

7.5 Sweet Anna can not be held to its offer if the buyer had properly understood that the offer, or a part thereof, a manifest mistake or slip included.

7.6 Additions, modifications and / or additional appointments are effective only if agreed in writing.

8. Agreement

8.1 An agreement between Sweet Anna and a customer is created after an order or order by Sweet Anna feasibility is assessed.

8.2 Sweet Anna reserves the right to refuse orders without giving any reasons or orders not to accept.

9. Pictures and specifications

9.1 All images, photographs, drawings, etc., including information on weights, dimensions, colors, images of labels, etc. on the website of Sweet Anna apply only approximate, are indicative and may not lead to damages or rescission of the agreement.

9.2 Each soap is that it is a unique piece, and something more or less, than indicated on the website.